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International Coach Federation, Human Capital Institute Release New Findings on Employee Engagement

October 29, 2015

Research demonstrates relationship between strong coaching cultures and engaged employees.

Creating a Coaching Culture for Increased Employee

Lexington, Kentucky, USA—Low employee engagement continues to be one of the biggest challenges facing organizations, with data from Gallup showing employee engagement in the United States consistently trending between 31–32 percent since the beginning of 2015.

For organizations striving to close the engagement gap, new research from the International Coach Federation (ICF) and Human Capital Institute (HCI) shows that investing in coaching is a critical first step. According to Building a Coaching Culture for Increased Employee Engagement, 60 percent of employees rate themselves as “highly engaged” in organizations with strong coaching cultures (versus 48 percent in organizations without).

The research also showed that coaching is especially impactful among high-potential employees. Organizations that offer high-potential employees access to external coaches, internal coaches and managers/leaders using coaching skills reported engagement increases of 62, 61 and 59 percent, respectively, within this group.

"This study provides further compelling evidence of how coaching can substantially impact organizational results," said ICF Professional Certified Coach and 2015 Global Board Chair Dave Wondra.

Building a Coaching Culture for Increased Employee Engagement is the latest product of ICF and HCI’s signature research partnership exploring the components of strong coaching cultures and how organizations use coaching to achieve strategic objectives. In 2014, ICF and HCI published Building a Coaching Culture, a benchmarking research study based on survey responses from more than 500 human resources, talent development, and learning and development professionals, as well as in-depth interviews with subject-matter experts.

Building a Coaching Culture for Increased Employee Engagement is based on a 20-question survey administered to 340 HR, talent management, and learning and development professionals.

More information on ICF and HCI’s ongoing research partnership—along with links to purchase final reports of both research studies—is available at

The International Coach Federation is the leading global organization for coaches, with more than 24,000 members and 17,000 credentialed coaches in more than 130 countries worldwide. ICF is dedicated to advancing the coaching profession by setting high ethical standards, providing independent certification and building a worldwide network of credentialed coaches. Coaching is a distinct service and differs greatly from therapy, consulting, mentoring or training. ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. For more information, please visit our website at

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Abby Tripp Heverin, +1.859.219.3529