2365 Harrodsburg Rd, Suite A325
Lexington, KY 40504
Phone: 888.423.3131 (toll-free) +1.859.219.3580
Office hours: 8 a.m. to 5 p.m. (U.S. Eastern/New York) Monday through Friday
January 1, 2018
May 28, 2018
July 4, 2018
September 3, 2018
November 22 — 23, 2018
December 24 — 25, 2018
December 31, 2018
*Office hours and holiday closings vary for Regional Support Team.
Magdalena Mook, CEO/Executive Director
Todd Hamilton, Assistant Executive Director
George Rogers, Assistant Executive Director
Celeste Moore, Executive Assistant
Yvonne Wisnicky, Finance and Administrative Assistant
Jackie Burton, Operations and Customer Relations Manager
Mickey Gustafson, Credentialing Coordinator
Contact Mickey about information on credential renewals, the Coach Knowledge Assessment (CKA) and assessor payments.
Sherrie Harvey, Credentialing Coordinator
Contact Sherrie about ACTP/ACSTH individual credentialing applications and credential logos.
Angie Holleran, Credentialing Coordinator
Contact Angie about Portfolio credentialing applications, including credential performance evaluations/recordings, coaching session transcripts.
Vanessa Noorani, Credentialing Coordinator
Emily Williams, Program Accreditation Manager
Contact Emily about training program accreditation (ACTP/ACSTH), CCE Provider applications, updates to listings in the ICF Training Program Search Service (TPSS) and non-accredited training.
Michael Burgess, Assistant Director of Policy and Compliance
Contact Michael regarding trademark and policy issues, formal individual and program complaints, logo guidelines, audit processes, and ethics.
Joel DiGirolamo, Director of Coaching Science
Lauren Magee, Content Manager
Ashley Pak, Content Coordinator
Chris Rush, Content Coordinator
Mark Ruth, Director of Research and Education
Sandy Stansfield, Research Manager
Thomas Tkach, ACC, Research Specialist
Nicole Zafian, Director of Education
Denise Stenzel, Director of Meetings and Events
Lisa Cunningham, Social Media Specialist
Tiffany Hafendorfer, Marketing Assistant
Justin Hannah, Marketing Specialist
Abby Heverin, Communications and Awards Manager
Savannah Patton, Communications Assistant
Kayla Pickrell, Marketing and Membership Communications Manager
Michael Voss, Director of Marketing and Communications
Toby Bishop, Senior Sales Director
Emily Vollmar, Sales Coordinator
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