2365 Harrodsburg Rd, Suite A325
Lexington, KY 40504
Phone: 888.423.3131 (toll-free) +1.859.219.3580
Office hours: 8 a.m. to 5 p.m. (U.S. Eastern/New York) Monday through Friday
January 1, 2018
May 28, 2018
July 4, 2018
September 3, 2018
November 22 — 23, 2018
December 24 — 31, 2018
January 1, 2019
*Office hours and holiday closings vary for Regional Support Team.
Magdalena Mook, CEO/Executive Director
Todd Hamilton, Assistant Executive Director
Celeste Moore, Executive Assistant
Yvonne Wisnicky, Finance and Administrative Assistant
Carrie Abner, Director of Credentialing and Accreditation
Jackie Burton, Operations and Customer Relations Manager
Mickey Gustafson, Credentialing Coordinator
Contact Mickey about information on credential renewals, the Coach Knowledge Assessment (CKA) and assessor payments.
Sherrie Harvey, Credentialing Coordinator
Contact Sherrie about ACTP/ACSTH individual credentialing applications and credential logos.
Angie Holleran, Credentialing Coordinator
Contact Angie about Portfolio credentialing applications, including credential performance evaluations/recordings, coaching session transcripts.
Vanessa Noorani, Credentialing Coordinator
George Rogers, Director of Quality Assurance
Emily Williams, Program Accreditation Manager
Contact Emily about training program accreditation (ACTP/ACSTH), CCE Provider applications, updates to listings in the ICF Training Program Search Service (TPSS) and non-accredited training.
Kristin Kelly, Assistant Director of Ethics, Policy and Compliance
Contact Kristin regarding trademark and policy issues, formal individual and program complaints, logo guidelines, audit processes, and ethics.
Joel DiGirolamo, Director of Coaching Science
Lauren Magee, Content Manager
Ashley Pak, Content Coordinator
Chris Rush, Content Coordinator
Mark Ruth, Director of Research and Education
Sandy Stansfield, Research Manager
Thomas Tkach, ACC, Research Specialist
Nicole Zafian, Director of Education
Denise Stenzel, Director of Meetings and Events
Lisa Cunningham, Social Media Specialist
Tiffany Hafendorfer, Marketing Assistant
Justin Hannah, Marketing Specialist
Abby Heverin, Communications and Awards Manager
Savannah Patton, Communications Assistant
Kayla Pickrell, Marketing and Membership Communications Manager
Michael Voss, Director of Marketing and Communications
Toby Bishop, Senior Sales Director
Emily Vollmar, Sales Coordinator
If you have questions regarding the ICF Code of Ethics, contact the ICF Ethics Hotline at firstname.lastname@example.org or 1.859.226.4245.
The ICF Ethics Hotline is designed and made available only for the limited purpose of assisting individuals with inquiries pertaining to the ICF Code of Ethics. ICF is not able to and will not give those who contact the ICF Ethics Hotline actionable advice or recommendations outside of whether or not an action or event may constitute a potential violation of the ICF Code of Ethics.
ICF hereby disclaims any and all liability for damages, losses or injuries of any kind or nature arising out of, resulting from, or any way connected to a party’s use of or reliance upon the ICF Ethics Hotline or any communications or correspondence had with ICF staff as a result of an ethics inquiries. Furthermore, any communication or response received to an inquiry directed to the ICF Ethics Hotline is not and shall not under any circumstance constitute legal advice or a legal opinion on the part of ICF.
Email email@example.com. Please provide the URL (web page address) of the page(s) where the problem occurred, as well as a detailed description of the problem.