There are three application paths to choose from for Professional Certified Coach. Review the requirements below to determine which path best fits your training and lifestyle.
Estimated Timeline for Review: 4 weeks
Estimated Timeline for Review: 14 Weeks
Estimated Timeline for Review: 18 weeks
Assessment markers are the indicators that an assessor is trained to listen for to determine which ICF Core Competencies are in evidence in a recorded coaching conversation, and to what extent. The following markers are the behaviors that should be exhibited in a coaching conversation at the Professional Certified Coach (PCC) level. These markers support a performance evaluation process that is fair, consistent, valid, reliable, repeatable and defensible. Please note these markers are not a tool for coaching, and should not be used as a checklist or formula for passing the performance evaluation.
Click the appropriate link below to download a PDF of the translated PCC Markers:
In keeping with the ICF Code of Ethics, you must obtain consent from each client to list his or her information on the client coaching log. The consent may be verbal and does not need to be provided to ICF. Individuals who do not consent to have their names listed must be left off of the log, except in internal or third-party coaching arrangements with organizations that have a confidentiality policy. In those cases, you must provide a reference letter from the organization.
The information on your client coaching log will be seen only by ICF staff. Client information is never shared or sold to another party or used for any purpose other than the review of your application. Clients listed on your client coaching log may be contacted by ICF to verify the information in your log. If they are contacted, clients will not be asked about coaching topics.
As soon as you begin coaching, you should begin logging client coaching hours. A simple spreadsheet is the most effective log (see the sample below). Four types of clients may be included on the coaching log: individual clients, group clients, internal clients, and third-party clients.
A client coaching hour is 60 minutes of actual coaching with a client who has hired the applicant as a coach and not in any other capacity. (Mentor coaching or coaching supervision is not accepted as a client coaching hour.)
Client coaching sessions of less than 60 minutes will count as partial client coaching hours (for example, 30 minutes of client coaching will count as 0.5 client coaching hours). Coaching must be done in person or by telephone or other voice-to-voice technology.
ICF recommends that you use the ICF Client Coaching Log (.xls) to track and document your client coaching experience. Using this excel form will make the credentialing process easier and more efficient.
Paid hours include:
Peer to peer coaching is the exchange of coaching between two individuals.
For each individual client, you must log:
Individual clients who do not consent to have their names listed must be left off of the log. The consent may be verbal and does not need to be provided to ICF.
To qualify as group coaching, participants must set the agenda, and the session must be interactive (synchronous interaction between the coach and participants). Documenting individual client coaching hours and group coaching hours need to be done separately on the client coaching log.
For group coaching sessions, document the following on your coaching log:
You cannot multiply hours times participants in the group. If you coach 15 people for one hour, you can only count that as one hour of coaching, not 15 hours
Each individual in a group counts as a client for the purpose of meeting the total number of clients required. (Training/teaching, mentor coaching, facilitating workshops, etc. cannot be claimed as client coaching.)
Internal coaching is coaching done as part of the applicant’s employment. Coaching of direct reports (employees for whom the coach is an immediate supervisor) does not count as client coaching hours. Internal clients should be logged the same as other individual or group clients unless there is an organizational confidentiality policy that prevents you from disclosing the client’s information.
If there is not an organizational confidentiality policy that prevents you from disclosing the client’s information, you need to provide the following information on your client coaching log:
If there is a confidentiality policy, you must provide a reference letter from a contact person at the organization who is familiar with your work. The reference letter must be signed on company letterhead and include:
For internal confidential clients that will be included in a reference letter, you do not need to include those clients on your client coaching log.
Third-party coaching is coaching in which the coach receives payment from an organization specifically for coaching the client. Payment may be in any amount or barter of goods or services. Third-party clients should be logged the same as other individual or group clients unless there is an organizational confidentiality policy that prevents you from disclosing the client’s information. If there is a confidentiality policy, you must provide a reference letter from a contact person at the organization who is familiar with your work. The reference letter must be signed on company letterhead and include:
For third-party confidential clients that will be included in a reference letter, you do not need to include those clients on your client coaching log.
Do not send documentation to ICF Headquarters by mail or email. Only documentation that has been included with your online application will be accepted.
The Coach Knowledge Assessment (CKA) is a tool that can be used to measure coaches’ understanding of the knowledge and skills important in the practice of coaching. The CKA tests coaches on their understanding of the body of knowledge that includes the ICF definition of coaching, Core Competencies and Code of Ethics.
If you have questions or need support regarding the Professional Certified Coach Credential, please email email@example.com.