It is ICF’s policy to set the standard in the coaching world, which translates to us serving our Members, Credential-holders, accredited programs and the coaching profession to the best of our ability. The International Coach Federation (ICF) is committed to protecting the privacy of all personal data that we encounter.
The forthcoming European Union General Data Privacy Regulation provides an opportunity for us to enhance our data privacy practices to benefit not only coaches who live and work in the EU, but every member of the ICF Global community. To this end, we are updating our credentialing application process to ensure compliance with GDPR and alignment with best practices for promoting data security.
Beginning May 24, 2018, at 12 Noon (New York), coaches will be required to complete an attestation of coaching experience included in the ICF Credential application. This will replace the submission of a coaching log and is intended to help protect the privacy of coaching clients.
To ensure the integrity of this updated process, ICF will conduct periodic audits to verify applicants’ coaching experience. This means that coaches should continue to obtain and document clients’ consent to store their information, have a policy on how that information will be protected and maintained, and have a system in place for tracking relevant data. (ICF will continue to provide a downloadable coaching log template on our website.) If an audit reveals that a coach has provided inaccurate or fraudulent information regarding their coaching experience, they may be subject to denial and/or revocation of their ICF Credential and may be prohibited from reapplying for an ICF Credential for up to five (5) years.
Also beginning May 24, initial and renewal credentialing applications will be amended to include additional fields asking applicants to consent to ICF collecting, storing and using the personal information you provide.
Finally, beginning this month, we are changing our data retention timeline for ICF Credential application materials. We will only retain your application materials for six (6) months after your application has been processed. At that time, all your application materials will be deleted from our systems.
Coaches with questions about the impact of GDPR on credentialing can contact the ICF Credentialing Services team at firstname.lastname@example.org.
ICF is holding two calls for coach practitioners who would like to learn more about upcoming policy changes.
The calls will be held on May 24, 2018, at 9 a.m. and 6 p.m. (New York). Each call will be 90 minutes long, and will cover the same content.
During the final quarter of 2017, the ICF Global Board of Directors approved a series of Credentialing and Accreditation policy changes that, once implemented, will promote continued excellence in the coaching profession and make it easier for individuals to navigate the process of becoming a coach and earning an ICF Credential.
First, the ICF Global Board and staff have agreed to change when and how Credentialing and Accreditation policy changes are communicated. Beginning in 2018, ICF is moving to an annual announcement schedule for Credentialing and Accreditation policy changes. All upcoming policy changes will be announced in February of each year.
The following changes will be implemented over the next 13 months:
The following changes impact individuals whose ICF Credentials expire on or after December 31, 2018.
As part of a self-regulating industry, ICF is committed to helping coaches provide consistent value to their clients. To ensure excellence among ICF Credential-holders, we encourage them to participate in a wide array of continuing professional development activities. These changes help encourage that diversity.
When it comes to enhancing performance, meaningful feedback matters. This is why we are redesigning the feedback report for Master Certified Coach candidates to increase clarity around assessment measures and provide concrete recommendations for next steps and further professional development.
If you have immediate questions about how the upcoming policy changes will impact you, please contact ICF’s Credentialing Services team at email@example.com.
During their October 2017 meeting in Cincinnati, Ohio, USA, members of the ICF Global Board reviewed a detailed proposal on the continued refinement of the ICF Credentialing program.