Contact Us - International Coaching Federation
COVID-19 Resources for ICF Coaches

Contact Our Team

2365 Harrodsburg Rd, Suite A325
Lexington, KY 40504
Phone: 888.423.3131 (toll-free); +1.859.219.3580
Fax: +1.859.226.4411
Office hours: 8 a.m.–5 p.m. (U.S. Eastern/New York) Monday through Friday

Due to increased email and call volume, you may experience extended response times. We appreciate your patience.

  • 2022 Holiday Closings

    Please note: office hours and holiday closings vary for the Regional Team.

    Monday, January 3, 2022

    Monday, May 30, 2022

    Monday, July 4, 2022

    Monday, September 5, 2022

    Thursday & Friday, November 24-25, 2022

    Monday, December 26, 2022 – Monday, January 2, 2023

  • Contact Form

    Contact Us

    This form helps visitors to contact ICF staff.

ICF Staff

Ethics Assistance

If you have questions regarding the ICF Code of Ethics, contact the ICF Ethics Hotline at or 1.859.226.4245.

Disclaimer of Liability

The ICF Ethics Hotline is designed and made available only for the limited purpose of assisting individuals with inquiries pertaining to the ICF Code of Ethics. ICF is not able to and will not give those who contact the ICF Ethics Hotline actionable advice or recommendations outside of whether or not an action or event may constitute a potential violation of the ICF Code of Ethics.

ICF hereby disclaims any and all liability for damages, losses or injuries of any kind or nature arising out of, resulting from, or any way connected to a party’s use of or reliance upon the ICF Ethics Hotline or any communications or correspondence had with ICF staff as a result of an ethics inquiries. Furthermore, any communication or response received to an inquiry directed to the ICF Ethics Hotline is not and shall not under any circumstance constitute legal advice or a legal opinion on the part of ICF.

Reporting Website Problems

If you need assistance logging into the website, joining ICF or reinstating your ICF Membership, email our Member Services team at

If you need assistance with the Learning Portal, contact

If you need assistance with your ICF Credential application, contact the ICF Credentials and Standards by visiting the ICF Support Page.

If you need assistance with an accreditation application or the ICF Event Calendar, contact the ICF Coaching Education team by visiting the ICF Support Page.

For all other website issues, please contact the Marketing and Communications team at

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