Cheryl*—a high-flying professional whose career had given her senior roles in major financial organizations and the opportunity to work across the globe—sat in front of me sobbing. The person I met bore no relation to the story of her CV: someone with focus, determination, an ability to deliver on whatever task they were given, and […]Read more →
We are all emotionally activated and agitated by different things and to different degrees. For some, it might be noticing arrogance, for others it might be hearing a particular tone of voice. And, sometimes your trigger might even be something seemingly mundane, such as badly made coffee. Whatever your emotional triggers may be, it is […]Read more →
You’ll listen better and be listened to if you practice these tips: Let others tell their own stories first. By letting them speak first, you save time. When their interests are revealed you can tailor your discussion to their particular needs, goals and objectives. Stop wasting time volleying sentences that take much longer to really […]Read more →
A popular lament is that people don’t change. It might be truer to say, “Businesses don’t change.” Or, to be exact, “Businesses don’t change because there are people within those businesses who don’t see a good reason to make changes.” You’ve probably met change-resistant people. You’ve probably even coached some. And you know from experience […]Read more →
I’m not a natural collaborator. When I develop something new, my default is to go it alone. I don’t like to impose on others for help. It seems like a lot of work to ask for input, arrange discussions, and synthesize all the feedback. And, if I’m honest, I’ve had a long-held belief that it’s […]Read more →
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