An organization is only as successful as its clients. Why not make providing world-class client service your new priority in 2015? World-class client service requires a well thought plan of action. The plan should identify a cohesive company mission that your team can rally behind. The plan should successfully address sources that can boost client […]Read more →
I’m writing to you from my office in Minnesota. As I look at the fresh blanket of snow outside my window, I find myself reflecting on the fresh start that comes with the reset of the calendar as we welcome a new year. For the ICF, this means considering the question of what we want […]Read more →
Most trained coaches know how to be supportive, encouraging and nonjudgmental. These approaches are useful but often not enough to create a new awareness. Coaching starts by building trust and rapport, but as the conversation goes deeper you might need to generate a bit of discomfort to create a breakthrough in thinking. What happens when […]Read more →
Holistic Model – Leadership Development at Various levels & tools This is part two of a two-part blog series. Click here to read part one. Cognitive Power: Cognitive power is the mental process in which a person is able to organize information to make it available for doing work. The fixed mindset works with the […]Read more →
Figuring out a niche is perhaps one of the most perplexing and nerve-wracking things for a new coach. Some marketing experts will say you choose a niche. Others say to decide on a niche. And still others say you must find your niche. I’d like to take another perspective here. I’d like to request that […]Read more →
ICF is the largest worldwide resource for professional coaches, and the source for those who are seeking a coach. Formed in 1995, today ICF is the leading global organization, with over 20,000 members, dedicated to advancing the coaching profession by setting high professional standards, providing independent certification, and building a network of credentialed coaches.
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